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Elements and Performance Criteria

1. Select and assemble cleaning agents and equipment.
   • Liaise with supervisor to identify and confirm work requirements.
   • Prepare and use personal protective equipment.
   • Select and assemble cleaning agents and equipment.
   • Check working order of equipment.
   • Interpret manufacturer guidelines to determine required chemical strengths for cleaning agents according to work requirements.
   • Prepare cleaning agents based on dilution ratios recommended by manufacturer.
2. Clean and maintain conveniences and amenities.
   • Clean lavatories, basins and floors according to health regulations.
   • Check and replace toilet paper, soap and hand drying facilities.
   • Empty and clean waste bins according to work requirements.
   • Identify hazardous waste and take corrective action.
   • Complete cleaning schedule documentation.
   • Identify problems with public conveniences and amenities and take corrective action.
3. Store and monitor cleaning agents and equipment.
   • Store cleaning agents and cleaning equipment according to manufacturer guidelines and workplace requirements.
   • Check supplies of cleaning agents and cleaning equipment.
   • Order supplies of cleaning agents and cleaning equipment according to workplace policies and procedures.
4. Select and assemble cleaning agents and equipment.
   • Liaise with supervisor to identify and confirm work requirements.
   • Prepare and use personal protective equipment.
   • Select and assemble cleaning agents and equipment.
   • Check working order of equipment.
   • Interpret manufacturer guidelines to determine required chemical strengths for cleaning agents according to work requirements.
   • Prepare cleaning agents based on dilution ratios recommended by manufacturer.
5. Clean and maintain conveniences and amenities.
   • Clean lavatories, basins and floors according to health regulations.
   • Check and replace toilet paper, soap and hand drying facilities.
   • Empty and clean waste bins according to work requirements.
   • Identify hazardous waste and take corrective action.
   • Complete cleaning schedule documentation.
   • Identify problems with public conveniences and amenities and take corrective action.
6. Store and monitor cleaning agents and equipment.
   • Store cleaning agents and cleaning equipment according to manufacturer guidelines and workplace requirements.
   • Check supplies of cleaning agents and cleaning equipment.
   • Order supplies of cleaning agents and cleaning equipment according to workplace policies and procedures.

Performance Evidence

Evidence of the ability to:

select, prepare, use, maintain and clean the required tools and equipment according to supervisor instructions, workplace policies and procedures, and manufacturer guidelines

prepare cleaning agents according to manufacturer guidelines and work requirements

clean lavatories, basins and floors using the appropriate cleaning agents and dispose of waste

store and monitor cleaning agents and equipment and maintain supplies of consumables.

Evidence of performance of cleaning and maintaining public conveniences and amenities on two or more occasions is required to demonstrate consistency of performance and ability to respond to different situations.

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Knowledge Evidence

Demonstrated knowledge of:

cleaning products used to clean and maintain public conveniences and amenities

operating and maintenance of cleaning equipment, including personal protective equipment

federal, state or territory, and local government legislation and regulations that impact on the maintenance of public convenience and amenities and including:

work health and safety/occupational health and safety

cemetery Acts and bylaws

local government regulations

Public Health Act

Environment Protection Act

Australian standards

Safe Work Australia certification and standards

environmental impacts in relation to cleaning and maintaining public conveniences and amenities and minimal impact practices to reduce these, especially those that relate to resource, water and energy use

correct and environmentally sound disposal methods for all types of waste and in particular for hazardous substances

workplace policies and procedures in regard to cleaning and maintaining public conveniences and amenities.

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